family engagement center

It Takes a Village

“It takes a village to raise a child” is an old and common saying, but its truth runs deep. It certainly did for Jennifer and her three children – Soul, Aura, and Irie – all under four years old. 

Heidi, Family Engagement Specialist, was an integral part of Jennifer’s experience at the FEC. April 2026.

When Jennifer’s family moved to San Diego, she lacked the community and support she needed. Her new identity as a wife and mother also left her feeling lost about who she was as an individual. “I had just had two babies; I was going through post-partum and changes having children,” she said. The responsibility of raising three young children in a new city meant she had no time to herself to enjoy her own interests, create community, or rediscover herself. 

While pregnant with her second child, Jennifer started the search for childcare support options in San Diego. “I got a call from Head Start that they had a place,” she shared. “I had done a lot of research during my pregnancy; I was looking for extra support.” Jennifer’s family enrolled in the ECS Early Head Start Home Visitor program. At one point, all three siblings were supported by the program. While Soul has aged out, their teacher still visits to help care for Aura and Irie. 

The FEC painting classes allow parents to destress, mingle, and express their creativity. April 2026.

Jennifer promised herself that once she had childcare help, she would do something for herself. “You lose a sense of identity when you become a mother,” she said. “One of my goals when I had the Home Visitor was to do something for myself, even just taking a class.” 

When she saw an event listing a painting class at the Family Engagement Center (FEC) – ECS' community resource hub – Jennifer decided to give it a try. “I’ve never been into paint before; I didn’t think it was me,” she said. “I did it just to find something to do for myself. I went with my baby, she was only six or seven months. I realized with this paint class, everything in my life was go go go... I was just depleted... when I sat down to paint, I remember it was like the world stood still for a minute, because with painting you can’t rush.”  

In her first painting class at FEC, Jennifer found unexpected peace and a much-needed outlet. Heidi, ECS’ Family Engagement Specialist, facilitated the class and helped keep Irie calm so Jennifer could focus on her painting. Jennifer shared that the moment of relaxation and calm caused her to burst into tears; the bottled-up emotions finally had a chance to escape. When she did, Heidi was there for her in that long overdue moment.   

Jennifer found a safe place to recharge at the ECS Family Engagement Center. April 2026.

“From there it was once a month. I made a commitment to myself to go,” Jennifer said. Now, she has a place to unwind, bond with other mothers, and develop a newfound talent. “I’ve gotten compliments on my paintings,” she said. “I never saw myself as an artist.” 

After that, Jennifer dove headfirst into FEC. She has acquired free resources like diapers, books, and clothes from Sharia’s Closet. “I was able to pick stuff out for, not just my kids, but also for myself,” she said. Her children are entertained in the playroom while she uses the computer lab. Jennifer also brings her kids to the home base socializations held at FEC so they can play with other children, and she can meet other parents. “I make use of every part of that place. It’s really become a second home away from home,” she said. 

One of the most impactful FEC resources for Jennifer’s family are the free screenings offered by San Diego Regional Center (SDRC) at FEC. The promise of free diapers initially drew her in, but that first screening resulted in something much bigger: her oldest child’s autism diagnosis. While she was shocked at first, Jennifer shared her gratitude for the diagnosis, and the care Soul can now receive. “There are a lot of parents now I see who are new; I see the denial of the truth. Now I know the quicker you know the better, so I always advocate for getting your child screened,” Jennifer said. “It’s helped me be an advocate for my children in voicing what their needs are and gives me more knowledge and tools.”  

The Family Engagement Center has free activities for both parents and children to enjoy. April 2026.

Jennifer is passionate about being an advocate for others and sharing information about FEC. She has helped connect other families – especially those with neurodiverse children – to the resources that helped her. 

The FEC helped Jennifer build a community, not just for her kids, but also for herself. She has a space to swap resources and ideas, and to gain control of her identity as a wife, as a mother, and as Jennifer.  

“It’s helped me journey as a mother of a special needs child. They were able to give me the steppingstones in the right direction. It's also helped connect me with the community,” she said. “It’s helping me build my village for me and my kids, helping me find my new identity as a mom.” 

And to think, it all started with a painting class.  

The Family Engagement Center provides a welcoming space where parents can access essential resources, services, and classes. Events are free and open to the public. See the ECS Calendar to check out what’s upcoming.

Bringing Care to Members Where They Are

Blue Shield Promise and Episcopal Community Services bring well-child visits, mammograms and other essential services directly to families in Chula Vista

Cynthia and her daughters attend several well-child events to stay up to date on their health. April 2026.

Every parent knows the feeling when your child isn’t well, and nothing matters more than getting them the care they need. Whether it’s a sudden illness, a developmental concern, or simply staying on track with routine check-ups, health care should never be out of reach, but it can be for many families.

Barriers like long work hours, transportation challenges, and cost can stand in the way of families getting even the most basic care. And too often, those barriers mean putting off visits that are essential to an individual’s health and future.

That’s why Blue Shield of California Promise Health Plan is working to bring care to meet our members where they are—close to home, work, or school. In San Diego County, we are bringing combination well-child events to Episcopal Community Services’ (ECS) Family Engagement Center—a place where families already feel seen, supported, and connected in the Chula Vista community.

Families arrived to get their kid’s annual check-ups, women due for their mammogram screenings got them done on the spot, and fluoride treatments were applied to teeth. Families were connected to critical services and resources in their community and received assistance with their Medi-Cal coverage as needed.

Blue Shield Promise brings routine check-ups closer to busy families at the FEC. April 2026.

“Meeting people where they are can change everything,” said Jennifer Schirmer, vice president of growth and community engagement for Blue Shield Promise. “We are deeply grateful for the opportunity to partner with trusted organizations like ECS to support families and ensure they have access to the care they need to thrive. Together, we are not only providing essential health screenings, we’re helping remove barriers families face every day.”

For Cynthia, a mother of two, these events have made all the difference. She joined Blue Shield Promise two years ago and has brought her daughters to several well-child events. “I’m always trying to be on top of their appointments,” she said. “They see the doctor like twice a year because of [these events].”

Once Cynthia and her daughters were checked in, a nurse called them back to measure their height and weight, provide a fluoride treatment, and ask Cynthia some questions about their overall health and development. In all, 109 children and 55 women received services at the event.

For Blue Shield Promise Program Manager Amanda Ruiz, who helps lead these efforts, the impact is personal: “It’s more than providing care in the moment and about making sure families feel connected, supported, and empowered long after they leave.”

A nurse checks a child’s height. April 2026.

So far, two well-child events have been hosted with Episcopal Community Services in 2026, with a third planned later this year.

“When care comes to a place where families already feel seen and supported, it lifts a real weight off their shoulders,” said Rosa Cabera-Jaime, ECS’ Director of Early Education and Family Services. “Access becomes possible, and children get the chance to learn, grow, and truly thrive. This partnership is breaking down barriers that have stood in families’ way for far too long; today's investment decides tomorrow.”

Blue Shield Promise mobile mammograms and well-child visits are by appointment only and are available in Los Angeles and San Diego counties. For information, reach out to member services at (800) 605-2556 (Los Angeles County) or (855) 699-5557 (San Diego County).

For more information about these community-focused programs, visit the ECS Family Engagement Center at https://www.ecscalifornia.org/fec and Blue Shield Promise at https://www.blueshieldca.com/en/bsp.

Blue Shield Promise hosts their well-child visits at the ECS Family Engagement Center in Chula Vista. August 2024.

Partners checked in 109 children and 55 women at the Family Engagement Center. April 2026.

Coauthored by Blue Shield California and ECS Communications

ECS Celebrates the Grand Opening of Sharia's Closet

Chula Vista, CA — Wednesday night, ECS was thrilled to celebrate the Grand Opening of Sharia’s Closet’s fourth location, housed in the new Family Engagement Center (FEC).

Guests cheer as Mayor McCann cuts the ribbon, officially opening Sharia’s Closet FEC location. January 2025.

The night was a success, filled with a sense of community. Some of the speakers included Sharia’s Closet Founder and CEO Shamine Linton, Chula Vista Mayor John McCann, a representative of the office of Supervisor Monica Montgomery Steppe, and ECS CEO Elizabeth (Fitzsimons) Wilberg. Guests enjoyed refreshments, heard moving testimonials, and witnessed an official ribbon cutting.

Sharia’s Closet is a nonprofit working to provide free emergency clothing and goods to those experiencing financial hardship or crisis. Whether it be diapers for, clothes for school, or professional attire, Sharia’s Closet is there to lend a helping hand.

Shamine Linton spoke on the partnership of Sharia’s Closet and ECS. “I’m overwhelmed with joy, I’m just so excited and honored for the collaboration and the partnership,” Linton said. “I have always been a partner with ECS as far as supplying and providing clothing, but to be in the same building, this is amazing. ECS and Sharia’s Closet doing the same work, together.”

ECS’ Family Engagement Specialist Heidi Avent echoed Linton’s enthusiasm. “I’m very excited for Sharia’s Closet, as well as ECS,” Avent said. “Having that collaboration and coming together and meeting the needs of our families, that’s the most important thing.”

Sharia’s Closet — located inside FEC — offers new and clean clothing to anyone in need. January 2025.

Since the opening of FEC in August, ECS and Sharia’s Closet have worked side-by-side to provide resources to families in the Chula Vista community. This community partnership is a true testament to the transformative mission of both organizations and how we are truly stronger together.

To learn more about the Family Engagement Center visit ecscalifornia.org/fec.

ECS CEO Elizabeth (Fitzsimons) Wilberg congratulates Sharia’s Closet on their Grand Opening and expresses gratitude for a bountiful partnership. January 2025.

Many supporters, friends, and clients of Sharia’s Closet attend the Grand Opening. January 2025.

NHSA Site Visit at the Family Engagement Center

ECS Head Start staff shared FEC’s resources with NHSA visitors. December 2024.

Yesterday, the ECS Family Engagement Center (FEC) had the privilege of hosting the National Head Start Association (NHSA) for a meaningful site visit.

NHSA toured the FEC facility and heard informative presentations and testimonials. December 2024.

The FEC serves as a vital community resources hub, connecting families to resources through partnerships with organizations like Sharia's Closet and South Bay Community Services (SBCS). During the tour, NHSA heard powerful testimonials from parents and staff, highlighting the transformative impact of collaboration and support.

Thank you to NHSA for recognizing and celebrating our shared mission to strengthen families through community and connection!